Website operator and scope

This website is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401. The website provides general information about generator and power-distribution hire services available through Reliable-Generator Hire, including event power support, site supply, silent trailer generators, mobile distribution boards, cable, cable ramps, lighting towers and related crew services.

The content on this website is for general information only. It is intended to help visitors understand the services offered, the types of equipment available for hire and the usual process for making an enquiry. Nothing on this website creates a binding hire agreement, technical approval, electrical sign-off or guarantee that a particular item will be available for a particular date or application.

Use of this website

You may use this website only for lawful purposes and in a manner that does not interfere with the website, its forms or other users. You must not attempt to gain unauthorised access to any part of the website, its hosting environment or any connected system.

Do not submit false, misleading or incomplete enquiry information.
Do not use the website to transmit unlawful, harmful or malicious material.
Do not copy, scrape or reproduce content for commercial use without written permission.
Do not attempt to test, disrupt or overload the website infrastructure.

We may restrict or suspend access to the website if we reasonably believe there has been misuse, a security risk or a breach of these terms.

Enquiries and service information

Any enquiry submitted through the contact page is a request for information only. Equipment recommendations, site advice and load guidance depend on the details you provide, including venue conditions, running hours, cable distances, distribution points, access for trailers and any municipal or venue rules that may apply.

Information on this website does not amount to engineering advice, electrical compliance certification or a permanent installation service. Reliable-Generator Hire hires out temporary power equipment and related support services only. The business does not sell generators, does not sell fuel and does not undertake permanent electrical installation work through this website.

All hire arrangements remain subject to assessment, availability and written confirmation.
Load calculations and equipment sizing are based on information supplied by the customer.
Site conditions, weather, access and local authority requirements may affect what can be supplied.

Intellectual property

All text, layout, graphics, photographs, logos, service descriptions and other material on this website are protected by applicable intellectual property laws and remain the property of the website operator or its licensors, unless stated otherwise. You may view, download for temporary personal reference and print limited portions of the website for non-commercial use only.

You may not republish, adapt, distribute, sell, frame or otherwise use website content for commercial purposes without prior written consent. Any unauthorised use may result in legal action.

Privacy and POPIA

Where you submit personal information through this website, that information will be processed in line with applicable South African data protection laws, including the Protection of Personal Information Act, where relevant. Personal information provided in an enquiry may include your name, company details, event or site location and contact information.

We collect and use this information to respond to enquiries, assess service requirements, prepare quotations where requested and keep a record of communications. We may also use technical website data for security, performance monitoring and fraud prevention.

Information will be processed for legitimate business purposes connected to your enquiry.
Reasonable steps will be taken to protect personal information against loss, misuse and unauthorised access.
Information may be shared with service providers where necessary for hosting, form handling or operational support, subject to appropriate safeguards.
You may request correction of personal information where required by law.

Disclaimers, liability and changes

While reasonable care is taken to keep website information accurate and current, the website and its contents are provided on an as is basis. We do not warrant that the website will always be available, uninterrupted, secure or free from errors. We also do not warrant that information on the website will be suitable for every event, venue or site.

To the fullest extent permitted by law, Astros Marketing (Pty) Ltd and related parties will not be liable for any direct, indirect or consequential loss arising from use of, or reliance on, this website. This includes loss resulting from downtime, inaccurate information, third-party interference or delays in submitting or receiving enquiries.

These terms may be updated from time to time without prior notice. Continued use of the website after changes are posted will constitute acceptance of the revised terms. These terms are governed by the laws of South Africa, and any dispute will be subject to the jurisdiction of the appropriate South African courts.